Support to strengthen its Human Resources Development and Management

To support CRF to strengthen its Human Resources Development and Management. The aim of the support is help CRF to develop a 5-year Staff Capacity Development Plan. This plan could also include, if possible, a training plan for the staff that could be implemented through further interventions by Planète Urgence volunteers. And according to available time of the volunteer, he/she could also contribute to the creation of an efficient HR management system. CRF is constantly trying to improve its action and CRF is committed to achieving high standards of quality in its work with children. CRF quality assurance process means reviewing its program outcomes, updating its policies, investing in staff support and education, and looking for opportunities to expand its programs. Giving priority to quality instead of quantity means that projects are identified in such a way that specific needs of children are met in a cost-effective manner, and then scaled up to maximize the impact. Working efficiently while building capacity in the children, young people, school personnel and communities whom CRF supports, demonstrates its commitment to providing quality programs within the resources available. Nowadays, CRF is lacking of human resources as some of its years-long-experience staff retired or moved on to other workplaces. In addition, there is a shortage of fund to have new recruitments and CRF feels its capacity is limited and therefore feels the need of outside experts to help its staff achieving its goals.
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The volunteer will help CRF to develop a Staff capacity development plan for the coming 5 years, that should contribute to strengthen its Human resources development and management. To do so, he/she can use any tools he/she will find relevant (brainstorming, SWOT, problem tree, logical framework...). The workshops should cover overall the project staff and board of directors. The result of the staff consultation would be the formulation of the Staff capacity development plan. Furthermore, according to the available time during the intervention, the volunteer could also help create a HR management system and contribute to the improvement of the current HR procedures within the organisation (review/creation of a staff handbook). The needs identified in terms of capacity development could later be covered by other trainings by Planète Urgence volunteers to be requested by CRF according to the outcome of the strategy. Through the contribution of the Planète Urgence volunteer, CRF hopes that it will have clear directions for its future development and more efficiency and effectiveness in its program implementation. This type of support is available in Cambodia through a few volunteer and consultancy services. However, CRF cannot afford the costs of such services.
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The volunteer should ideally have experience working in HR management and staff capacity development matters.

In general, the mission can happen throughout the year. However, following days must be avoided as they fall on national holidays: • April 14, 15, 16, 2015: Khmer New Year • May 13, 14, 15, 2015: King Sihamony’s Birthday • October 11, 12, 13, 2015: Pchum Ben Days • November 24, 25, 26, 2015: Water Festival CRF official working hours are 8:00-12:00am in the morning and 1:30-5:00pm in the afternoon. Tuk Tuk will be used for day-to-day travel from accommodation to office. Breakfast and dinners will be taken around the guest house, and lunches will be taken nearby CRF office along with staff members.
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The mission in relation with CRF, its staff members (around 20) and board of directors.
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1/3d of the staff are females. Their ages range from 25 to 60 years old. Most of them understand basic English and some can communicate in English. Work will be done in English.Most of CRF staffs hold a Bachelor Degree. They were never approached specifically on HR matters.
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Congé solidaire
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The volunteer will be welcomed by Ms. Cheng Sophor, CRF senior admin officer. She will accompany the volunteer to his/her place of accommodation by taxi or Tuk Tuk, which takes about 30mn or longer depending on traffic.
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Phnom Penh [Pochentong]
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The volunteer will stay in a hotel/guest house in the city center of Phnom Penh, in an individual room with attached bathroom.
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The volunteer will work at CRF main office in Phnom Penh. This office is equipped with computers, telephone and internet, which the volunteer will be able to use.
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